B9 Basics

Welcome to B9 Basics - we use this space to publish our tutorials on how to get things done using the B9 range of products.

IMPORTANT NOTE: FOR FIRST TIME USERS, YOUR DASHBOARD WILL NOT SHOW ANY DATA DURING THE FIRST HOUR OF USE. PLEASE WAIT AT LEAST ONE HOUR BEFORE ATTEMPTING THESE TUTORIALS.

 

Using the FamilyHub or WorkHub for the first time

From hooking up the hardware to logging in for the first time, this is the guide to read
Jan 10, 2019

Installing your FamilyHub or WorkHub

Your FamilyHub is a WiFi router that sits along side your existing router - it does not replace it so please do not unplug your current router.

  1. Connect the supplied Ethernet cable to the far left socket (next to the power) on the rear of the FamilyHub
  2. Connect the other end to one of the spare four (normally four yellow Ethernet sockets) sockets of your existing router (for example a Virgin SuperHub or BT HomeHub)
  3. Plug in the power to the FamilyHub and wait 5 minutes for it to initialise
  4. When it is ready, you'll see a new WiFi to join from your computer or phones starting with the word: `FamilyHub_?????` - the password for the WiFi is written in the quick start guide contained inside the packaging.
  5. That's it - you're done. Now you can access your dashboard (see the NOTE about waiting an hour below)

Logging into your dashboard

In these guides we'll regularly refer to logging into your dashboard. Here's how you do it:

  1. Visit https://dashboard.b9s.net
  2. Login with the email address you specified when you registered (or the email you gave to us when signing up) and the password is the password you specified when you registered (or the one we provided automatically in an email to you).
  3. When you click Login you'll be asked to enter the security code on your mobile - check your phone for a text message and enter the code where prompted.
  4. You're in. NOTE: If this is the first time logging in and you're yet to plug in the FamilyHub or configure your router, the landing page will be very empty. This is normal, wait an hour or so for information to start showing.
  5. In the top right hand corner, there's an icon of a bell with a pink dot next to it. Please click it to get the latest blacklist updates, you only need to do this once in a while (whenever the pink dot appears).

 

Restricting access to apps, games or websites by time

Reducing activity on certain online services by restricting access outside of times you specify
Feb 25, 2019

To set a time limit on a game, app or website you must first log into your dashboard. Once you are logged in:

  1. Click the `Activity Summary` menu option.
  2. From the `Category` dropdown, select the category for the type of activity you want to block (eg. Social for social media). You'll see listed all apps, games or websites used within the time frame you specified using the date range boxes (just before the `category` drop down list).
  3. Click the blue `Blacklist` icon (it has a picture of a black sheet of paper).
  4. Now we have added the item to the blacklist, click the link in the text box that appears, encouraging you to visit the `Blacklist` page to set time limits.
  5. You'll be taken to the `Blacklist` page and you'll see your recently added app/website on the right. Click `Edit`.
  6. Now specify the start and end time for when this item will be ALLOWED. You can currently set a maximum of two date ranges. Leave the second range untouched if you don't want to set it.

Keep the time ranges quite wide - if you set a time range too tightly, it may not have time to kick into effect. We recommend a minimum of 30 minutes either side of a range to account for the time it takes for the internet itself to block/unblock activity.

 

 

Setting rewards for improved behaviour online

Setting a reward for when users spend less time on gaming, social or other websites is a great way to incentivise
Feb 15, 2019

To set a reward for improved behaviour online (for example, spending less time on Facebook), follow this guide. Make sure you are logged into your dashboard, then:

  1. Click the `Activity Summary` menu option.
  2. From the `Category` dropdown, select the category for the type of activity you want to block (eg. Social for social media). You'll see listed all apps, games or websites used within the time frame you specified using the date range boxes (just before the `category` drop down list).
  3. Click the little blue `Rewards` icon (it has a picture of a small gift box).
  4. You can now go about outlining the specifics of the reward. The details of the reward that you type here are emailed on a Monday morning *if* the parameters are met or exceeded.
  5. Firstly, type the reward details. This can be anything at all, for example, a treat of a meal at a restaurant for using facebook.com less.
  6. Now type a name and then an email address of the person, or team, that will receive this reward (the `rewardee`).
  7. Finally specify a percentage DROP in usage that you'd like to see achieved. For example, if we specify 30% here, we are looking to see 30% less activity on facebook.com versus the week previously. If the 30% is met or exceeded the reward is emailed to the `rewardee` as specified in the step above.

Note that anything you type in the `Rewards` section will be emailed to the `rewardee`.

 

 

Watching activity in real-time on a global map, with `Live View`

Seeing activity at any moment in time is a powerful way to spot trends
Feb 25, 2019

You might want to see the activity of your internet connection at any moment in time - especially when things start slowing down or you suspect a virus or malware attack. Once you are logged in to your B9 dashboard:

  1. Click the `Map View` menu option, then select the sub menu `Live View`.
  2. Within a few seconds (six to be precise) you'll see dots appearing of the domains currently being accessed by your B9 protected internet connection.
  3. Click the (i) icon next to each dot to find out a little about the domain name.
  4. If you're unsure about the domain name, or it is active in a country you are not comfortable with, you can click the `Blacklist` icon to block access to that domain, effectively blocking your connected devices from accessing that location (and vice versa).
  5. Each dot has a coloured border, from green to red - this is derived from our SiteRisk score, the more red the border of the dot, the more `risky` we consider the website to be. Even if the domain is not blocked it may still be considered risky based on our `Four Pillars` methodology (outlined in the user guide which can be downloaded from within your dashboard by clicking the `User Guide` link).

If you see repeated dots appearing over foreign countries you are not familiar with, you may be witnessing a malware attack, or a pre-cursor to an attack. We recommend blocking them immediately until further investigation has been made.

 

 

Blocking Fortnite and other games

Blocking games or putting time limits on them is a quick 30 second process. Here's how.
Mar 21, 2019

Make sure you are logged into your dashboard at https://dashboard.b9s.net, then:

  1. Click the `Activity Summary` menu option.
  2. From the `Category` dropdown, select the `Gaming` category.
  3. Find Fortnite from the list. Keep in mind the company name might not always match the name of the game. Nonetheless, you'll be able to identify the game from the picture icon.
  4. Tap the `Blacklist entire product family` button where available. What this does is block the entire family of services. So for brand names that offer a single product (eg. WhatsApp, Facebook) we can block the whole family. For brands that offer multiple products (eg. Amazon), we advise not using the `Blacklist entire product family` button.
  5. When the popup message appears, click the link to set time conditions.
  6. On the `Blacklist` page that appears, click the topmost entry on the righthand side list of domain names (epicgames.com should be top) - then edit the times to your liking.
  7. You're done. Wait around 15 minutes for the changes to kick in. Any active Fortnite sessions will stop and subsequently the player logged out.

 

 

Blocking WhatsApp and social apps

Time limiting or blocking WhatsApp is as easy as pie. Use this tutorial for any other social media apps too.
Apr 11, 2019

These blocks and time limits will also apply to the website versions of apps, so there's no sneaking off to the web browser to get a WhatsApp or Snapchat fix. Make sure you are logged into your dashboard at https://dashboard.b9s.net, then:

  1. Click the `Activity Summary` menu option.
  2. From the `Category` dropdown, select the `Social` category (it is the default category and is probably already selected).
  3. Find WhatsApp from the list. Apps are most easily identified by their logos. They are also listed in order of most used, so it's likely WhatsApp will be near the top.
  4. Tap the `Blacklist entire product family` button where available. What this does is block the entire family of services. So for brand names that offer a single product (eg. WhatsApp, Facebook) we can block the whole family. For brands that offer multiple products (eg. Amazon), we advise not using the `Blacklist entire product family` button.
  5. When the popup message appears, click the link to set time conditions.
  6. On the `Blacklist` page that appears, click the topmost entry on the righthand side list of domain names (whatsapp.net should be top) - then edit the times to your liking.
  7. You're done. Wait around 15 minutes for the changes to kick in. Any messages sent will only ever show the timer, and never ticks or double ticks.